Consumer Survey
This survey is designed to give you, our consumers, an opportunity to voice youropinions and to provide valuable insight about important matters concerning the Plainview Water District. Please take a few minutes to complete the survey and return it to the Plainview Water District, 10 Manetto Hill Road, Plainview, New York 11803. Alternatively, you may complete the survey on our website, www.plainviewwater.org.

Part I: District Services  

 
1. Has a Plainview
Water District employee ever visited your home for
a maintenance issue? (Does not include regular
water-meter readings.)
Yes 
No 

a) If you replied yes to question 1, was the
issue resolved to your satisfaction?
Very much so 
Not entirely 
Not at all 

 
b) If you replied yes to question 1, was it
resolved in a timely manner?
Yes 
No 

 
c) If you replied yes to question 1, was the
service person courteous?
Very much so 
Somewhat 
Not very 
Not at all 

 
d) If you were not satisfied with how the
Plainview Water District resolved and/or handled
your particular problem, please briefly describe
the problem you encountered with the Plainview
Water District and/or employee:

 
2. Have you ever had occasion to speak with a
Plainview Water District employee on the
telephone?
Yes 
No 

 
a) If you answered yes to question 2, was
the employee courteous?
Very much so 
Somewhat 
Not very 
Not at all 

 
b) If you were not satisfied with how the
Plainview Water District resolved and/or handled
your particular problem, please briefly describe
the problem you encountered with the Plainview
Water District and/or employee:

 
3. Have you ever had any problem involving
Plainview Water District services or employee(s)
that was unresolved?
Yes 
No 

 
a) If you answered yes to question 3, was
the employee courteous?
Yes 
No 

 
b) If yes, please explain:

 
4. Please provide any additional information you
would like to share with us about your experience
with Plainview Water District services:

 
5. Overall, how would you rate the services you
receive from the Plainview Water District?
Excellent 
Very good 
Good 
Fair 
Poor 

 
Part II: Consolidation of Local Special
Districts
 

 
1. The state-level proposal to
consolidate your water district has been an issue
of much recent attention. How familiar are you
with the issues concerning Plainview Water
District’s possible consolidatio
Very Firmiliar 
Somewhat familiar 
Not very familiar 
Not at all familiar 

 
2. If you are at all familiar with the consolidation issues, please indicate how you obtained your information
(Check any and all that apply)
Plainview Water District newsletter(s)  
Local newspapers 
Internet 
Other 

 
a) If other, please specify

 
3. How well do you feel you understand the issues
concerning consolidation?
Very well 
Somewhat 
Not very well 
Not at all 

 
4. Based on what you currently know, what is your
opinion about the possible consolidation of Plainview Water District?
Strongly in favor 
Somewhat in favor 
Indifferent 
Somewhat opposed 
Strongly opposed 

 
5. Would you be interested in attending a Public
Information Meeting held by the Plainview Water
District that would discuss the issues surrounding
the dissolution or consolidation of the Plainview
Water District and how it would affect you, our
consumer?
Yes 
No 

 
6. Please provide any additional information you
would like to share concerning your current
position/concerns about consolidation:

 
7. How important is it to you that Plainview Water
District Commissioners reside in the community?
Very important 
Somewhat important 
Not very important 
Not at all important