Even with widespread power outages caused by Tropical Storm Isaias, the water in Plainview never stopped flowing

Plainview, N.Y. (September 15, 2020)—The impacts of our region’s hurricane season varies from year to year, but with the impacts already experienced by Tropical Storm Isaias, the Plainview Water District is prepared for any extreme weather event allowing the community to experience zero water service interruptions. Due to the District’s planning and extensive precautionary measures, the community’s drinking water remains protected and never stops flowing, even with widespread and lengthy periods of time without power.

“The District has taken many short-term and long-term planning measures over the past several years that have prepared us to handle any severe weather event,” said Board Chairman Marc Laykind. “We realize that the last thing our residents need in a severe weather event is for their water to stop running. This is why we have taken every proactive action necessary to ensure our community always has access to high-quality drinking water.”

In the event of a power outage, the Plainview Water District has its own emergency electrical generator facilities, which are consistently maintained and always on standby to keep water flowing in case of a severe weather event. These generators keep pumps and treatment facilities online without interruption during a severe weather event. In addition, District staff members are well trained to utilize all emergency equipment as well as handle a diverse list of emergency situations, including the recent tropical storm.

“In the case of any severe weather event, our facilities and staff are prepared to act swiftly around the clock,” added Commissioner Andrew Bader. “Our response plan, which includes the mobilization of emergency response teams, water testing laboratories and water main repair contractors, are always on standby so they can be implemented within a moment’s notice.”

The District is also a member of New York’s statewide Water/Wastewater Agency Response Network (NYWARN) of utilities that supports and promotes statewide emergency preparedness, disaster response and mutual aid for public and private water and wastewater utilities. As a member of NYWARN, neighboring water suppliers from across the state provide emergency assistance when necessary.

“Even though our systems rely on electricity to operate, we do not put all of our eggs in the power company’s basket,” said PWD Commissioner Amanda Field. “When needed, like in event where power outages are widespread throughout the region, we can be completely self-sufficient. This is the type of service our residents have come to expect, and frankly, the type of service they deserve.”

For further information, or if you have any questions, please call the District at 516-931-6469 email info@plainviewwater.org or visit www.plainviewwater.org. Residents can also sign up to receive information by submitting their email address through the District’s homepage or following them on Facebook in order to stay up-to-date with District activities and initiatives.

Plainview Water District personnel will be conducting preventative maintenance operations on all hydrants district-wide from May 6th to approximately July 1st. This routine annual maintenance of our hydrants helps protect our community’s health and safety. This is not an extensive flushing operation. We will be pressure testing our hydrants and opening them briefly to ensure proper operation and readiness so that they will be fully functional by fire crews if needed.

When maintenance is being performed residents in the immediate vicinity of the work may experience temporary discoloration of their water. This discoloration primarily consists of harmless rust particles and does not affect the safety of the water. If you experience discoloration in your water after crews have been testing hydrants in your neighborhood, it is best to run your cold water tap at the lowest point of your home for 2 minutes or until it clears up.

Questions about hydrant testing can be directed to our customer service representatives by calling 516-931-6469 between the hours of 8am and 4pm Monday – Friday.

Dear Long Island residents,

Foremost, we hope that everyone is staying safe and abiding by all health recommendations from the World Health Organization and the Center for Disease Control and Prevention. While this COVID-19 outbreak has changed much of our daily lives, it will not hinder our unbreakable spirit to better serve the communities we love.

Responsible for delivering high-quality drinking water to more than 3.5 million residents in Nassau and Suffolk Counties, the membership of both the Long Island Water Conference (LIWC) and Nassau Suffolk Water Commissioners Association (NSWCA) reassures every Long Islander that your drinking water is and will remain unaffected by the COVID-19 outbreak. There is no need to be stocking up and hoarding bottled water.

Aside from standard treatment measures that would inactivate the virus (there are no known COVID-19 detections in any water source throughout the globe), our organizations have worked in lockstep with one another to quickly put in place necessary precautions to promote the health and safety of our residents and employees. Water providers across Long Island implemented temporary policies that closed public facing facilities and restricted the entry of employees to a resident’s home for anything other than an absolute emergency. We rearranged work schedules to better promote social distancing and have isolated key water plant operators to the greatest extent possible. The communication within our industry has been constant since the start of the outbreak to ensure that every water supplier has the personnel, equipment and supplies to see them through this situation now and into the future.

Like doctors, nurses, EMS personnel, police officers and firefighters, employees of water providers are essential and we do not have the luxury of staying away from the field. Regardless of the situation, well pumps and treatment facilities need to be checked daily, water samples from the distribution systems are routinely gathered to ensure quality and water main breaks must be fixed expeditiously to minimize service impacts. Regardless of what stops in the world around us, we must continue marching as every single person relies on us completing our daily tasks.

To the men and women of the water industry who continue to show up regardless of the situation and provide Long Islanders the stability of an uninterrupted supply of water in these uncertain times, thank you. Your efforts, professionalism and dedication to the invaluable roll you play in our society is very much appreciated. Time and time again you have proven that there is no situation or emergency we aren’t prepared to handle.

Sincerely,

Richard Passariello, Chairman, Long Island Water Conference

William Schuckmann, Chairman, Nassau Suffolk Water Commissioners Association

Out of an abundance of caution and in the spirit of protecting public health, effective immediately the Plainview Water District will not be accepting payments inside of the District office in any form. Additionally, the office will be closed to the public until further notice.

Please be advised the payment drop box immediately outside of the entry door is available for you to remit payment. We encourage you to utilize other methods of payment such as postal mail, online payments, or enrolling in automatic bill payments.

Please feel free to contact us at 516-931-6469 if you have any questions.

We thank you for your understanding and cooperation.

As Seen in the Plainview – Old Bethpage Herald – January 29 – February 4, 2020

As seen in the Plainview – Old Bethpage Herald – January 22 – 28, 2020

As Seen in the Plainview – Old Bethpage Herald – January 15 – 21, 2020

Several talented students at the Plainview-Old Bethpage High School created this video explaining the journey of a drop of water. Watch the video!