District Prepared to Respond Around the Clock to Water Main Emergencies
As winter weather continues across Long Island, the Plainview Water District (PWD) is reminding residents that colder temperatures can increase the likelihood of water main breaks. Throughout the winter season, the District’s experienced crews remain on standby 24 hours a day, seven days a week, ready to respond quickly to emergencies and maintain reliable water service for the community.
“Our staff is prepared year-round, but winter presents unique challenges that require constant vigilance,” said PWD Commissioner Marc Laykind. “Having crews available at all hours allows us to respond immediately when a problem arises, limit the affected area and restore service as quickly as possible. That level of preparedness is something our residents can rely on.”
Water main breaks are more common during periods of freezing and thawing, when shifting soil places added stress on underground pipes. While water mains are installed below the frost line, changes in ground conditions can still cause cracks or failures. PWD’s trained personnel are equipped with the tools, materials and expertise needed to address these situations efficiently, often restoring service before many residents are aware an issue occurred.
In many cases, early reporting from residents plays a key role in minimizing the impact of a water main break. Visible signs may include water pooling along the curb, bubbling in the roadway, or icy conditions forming without an obvious cause. Prompt notification allows crews to investigate and take action before conditions worsen.
“Community awareness is an important part of our response process,” said PWD Commissioner Andrew Bader. “When residents report unusual conditions right away, it helps us pinpoint issues faster and reduce potential service disruptions. We strongly encourage residents to contact the District as soon as they notice anything out of the ordinary.”
Following a water main repair, some residents may experience temporary changes such as air in their pipes or slight discoloration. These conditions typically resolve on their own. Residents are advised to run cold water from a faucet closest to where the water service enters the home for several minutes until it clears. The District remains available to answer questions or address concerns during and after repairs.
“The District’s priority during winter weather events is maintaining dependable service while keeping repairs efficient and orderly,” said PWD Commissioner Michael Chad. “Our crews work under challenging conditions to ensure the system continues to operate as it should, and we appreciate the patience and cooperation of our residents during these necessary repairs.”
The Plainview Water District asks residents who observe possible signs of a water main break such as persistent wet areas, bubbling water, or unexplained ice to contact the District immediately at 516-931-6469.
For questions about winter water service, preparing household plumbing for cold weather, or general District inquiries, residents may call 516-931-6469 or email info@plainviewwater.org. Customers are also encouraged to sign up for District updates at www.plainviewwater.org and follow the Plainview Water District on Facebook at www.facebook.com/plainviewwater.
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