Even with widespread power outages caused by Tropical Storm Isaias, the water in Plainview never stopped flowing

Plainview, N.Y. (September 15, 2020)—The impacts of our region’s hurricane season varies from year to year, but with the impacts already experienced by Tropical Storm Isaias, the Plainview Water District is prepared for any extreme weather event allowing the community to experience zero water service interruptions. Due to the District’s planning and extensive precautionary measures, the community’s drinking water remains protected and never stops flowing, even with widespread and lengthy periods of time without power.

“The District has taken many short-term and long-term planning measures over the past several years that have prepared us to handle any severe weather event,” said Board Chairman Marc Laykind. “We realize that the last thing our residents need in a severe weather event is for their water to stop running. This is why we have taken every proactive action necessary to ensure our community always has access to high-quality drinking water.”

In the event of a power outage, the Plainview Water District has its own emergency electrical generator facilities, which are consistently maintained and always on standby to keep water flowing in case of a severe weather event. These generators keep pumps and treatment facilities online without interruption during a severe weather event. In addition, District staff members are well trained to utilize all emergency equipment as well as handle a diverse list of emergency situations, including the recent tropical storm.

“In the case of any severe weather event, our facilities and staff are prepared to act swiftly around the clock,” added Commissioner Andrew Bader. “Our response plan, which includes the mobilization of emergency response teams, water testing laboratories and water main repair contractors, are always on standby so they can be implemented within a moment’s notice.”

The District is also a member of New York’s statewide Water/Wastewater Agency Response Network (NYWARN) of utilities that supports and promotes statewide emergency preparedness, disaster response and mutual aid for public and private water and wastewater utilities. As a member of NYWARN, neighboring water suppliers from across the state provide emergency assistance when necessary.

“Even though our systems rely on electricity to operate, we do not put all of our eggs in the power company’s basket,” said PWD Commissioner Amanda Field. “When needed, like in event where power outages are widespread throughout the region, we can be completely self-sufficient. This is the type of service our residents have come to expect, and frankly, the type of service they deserve.”

For further information, or if you have any questions, please call the District at 516-931-6469 email info@plainviewwater.org or visit www.plainviewwater.org. Residents can also sign up to receive information by submitting their email address through the District’s homepage or following them on Facebook in order to stay up-to-date with District activities and initiatives.

Plainview Water District personnel will be conducting preventative maintenance operations on all hydrants district-wide from May 6th to approximately July 1st. This routine annual maintenance of our hydrants helps protect our community’s health and safety. This is not an extensive flushing operation. We will be pressure testing our hydrants and opening them briefly to ensure proper operation and readiness so that they will be fully functional by fire crews if needed.

When maintenance is being performed residents in the immediate vicinity of the work may experience temporary discoloration of their water. This discoloration primarily consists of harmless rust particles and does not affect the safety of the water. If you experience discoloration in your water after crews have been testing hydrants in your neighborhood, it is best to run your cold water tap at the lowest point of your home for 2 minutes or until it clears up.

Questions about hydrant testing can be directed to our customer service representatives by calling 516-931-6469 between the hours of 8am and 4pm Monday – Friday.

Dear Long Island residents,

Foremost, we hope that everyone is staying safe and abiding by all health recommendations from the World Health Organization and the Center for Disease Control and Prevention. While this COVID-19 outbreak has changed much of our daily lives, it will not hinder our unbreakable spirit to better serve the communities we love.

Responsible for delivering high-quality drinking water to more than 3.5 million residents in Nassau and Suffolk Counties, the membership of both the Long Island Water Conference (LIWC) and Nassau Suffolk Water Commissioners Association (NSWCA) reassures every Long Islander that your drinking water is and will remain unaffected by the COVID-19 outbreak. There is no need to be stocking up and hoarding bottled water.

Aside from standard treatment measures that would inactivate the virus (there are no known COVID-19 detections in any water source throughout the globe), our organizations have worked in lockstep with one another to quickly put in place necessary precautions to promote the health and safety of our residents and employees. Water providers across Long Island implemented temporary policies that closed public facing facilities and restricted the entry of employees to a resident’s home for anything other than an absolute emergency. We rearranged work schedules to better promote social distancing and have isolated key water plant operators to the greatest extent possible. The communication within our industry has been constant since the start of the outbreak to ensure that every water supplier has the personnel, equipment and supplies to see them through this situation now and into the future.

Like doctors, nurses, EMS personnel, police officers and firefighters, employees of water providers are essential and we do not have the luxury of staying away from the field. Regardless of the situation, well pumps and treatment facilities need to be checked daily, water samples from the distribution systems are routinely gathered to ensure quality and water main breaks must be fixed expeditiously to minimize service impacts. Regardless of what stops in the world around us, we must continue marching as every single person relies on us completing our daily tasks.

To the men and women of the water industry who continue to show up regardless of the situation and provide Long Islanders the stability of an uninterrupted supply of water in these uncertain times, thank you. Your efforts, professionalism and dedication to the invaluable roll you play in our society is very much appreciated. Time and time again you have proven that there is no situation or emergency we aren’t prepared to handle.


Richard Passariello, Chairman, Long Island Water Conference

William Schuckmann, Chairman, Nassau Suffolk Water Commissioners Association

Out of an abundance of caution and in the spirit of protecting public health, effective immediately the Plainview Water District will not be accepting payments inside of the District office in any form. Additionally, the office will be closed to the public until further notice.

Please be advised the payment drop box immediately outside of the entry door is available for you to remit payment. We encourage you to utilize other methods of payment such as postal mail, online payments, or enrolling in automatic bill payments.

Please feel free to contact us at 516-931-6469 if you have any questions.

We thank you for your understanding and cooperation.

As Seen in the Plainview – Old Bethpage Herald – January 29 – February 4, 2020

As seen in the Plainview – Old Bethpage Herald – January 22 – 28, 2020

As Seen in the Plainview – Old Bethpage Herald – January 15 – 21, 2020

Several talented students at the Plainview-Old Bethpage High School created this video explaining the journey of a drop of water. Watch the video!

As seen in the Plainview – Old Bethpage Herald – December 11 – 17, 2019

As seen in the Plainview – Old Bethpage Herald – November 27 – December 3, 2019

As seen in the Plainview-Old Bethpage Herald November 20 – 26, 2019

As seen in the Plainview-Old Bethpage Herald – November 6 – 12, 2019

The Plainview Water District (PWD) is requesting a $25.8 million bond to fund infrastructure projects for the treatment of 1,4-dioxane. The bond hearing is being held at the Town of Oyster Bay town hall Tuesday 11/19 at 10am.

The New York State Department of Health (NYSDOH) is expected to regulate 1,4-dioxane in the near future. The PWD has been planning for treatment ahead of regulations. The Drinking Water Council, appointed by the Governor Cuomo, recommended a maximum level of 1 part-per-billion for 1,4-dioxane and the NYSDOH Commissioner accepted those recommendations. Since this is a new treatment process, pilot studies are required by State and Local Health Departments at each individual water plant site and the District has completed four such pilots at water plants in recent months.  The District agrees with the need for treatment and the District has urged NYSDOH for the time needed to build effective treatment. The District is also involved in litigation to hold polluters responsible for costs incurred for these projects.

This $25.8 million dollar bond is necessary now to provide the PWD with funding that will enable us continue to deliver the highest quality of water to all of our customers.

  • Saturday October 19th 10:00am to 1:00pm

As seen in the Plainview-Old Bethpage Herald August 14 – 20, 2019

As seen in the Plainview-Old Bethpage Herald August 7 – 13, 2019

As seen in the Plainview – Old Bethpage Herald July 24 – July 30, 2019

As Seen in the Plainview-Old Bethpage Herald June 26 – July 2, 2019

As seen in the Plainview – Old Bethpage Herald – May 22 – 28, 2019

As seen in the Plainview – Old Bethpage Herald – May 15 – 21, 2019

As seen in the Plainview – Old Bethpage Herald – May 1 – 7, 2019

As seen in the Plainview – Old Bethpage Herald – April 24 – 30, 2019

As seen in the Plainview – Old Bethpage Herald – April 17 – 23, 2019

As seen in the Plainview – Old Bethpage Herald April 17 – 23, 2019

As seen in the Plainview – Old Bethpage Herald March 13 – 19, 2019

In an effort to conserve water and improve the resiliency of our infrastructure, the District is working with a professional leak detection company. This work is being done overnight from the hours of 9pm to 4am for the next few weeks. These experts will be listening for any leaks coming from the water mains out in the roadway. This specialized task is best done in the overnight hours when water demand is at the lowest and irrigation systems are shutoff. Should you see a truck in your neighborhood that reads Leak Detection, please know that they are working for the District.


As seen in The Plainview Old – Bethpage Herald January 30 – February 5, 2019

Plainview Water District receives $373,000.00 Grant for essential infrastructure upgrades

As seen in The Plainview Old – Bethpage Herald January 23 – 29

1,4 – Dioxane Update

As seen in The Plainview – Old Bethpage Herald January 16 – 22, 2019

Plainview Water District collects Toys and Coats for charitable organizations

As seen in the Plainview – Old Bethpage Herald January 9 – 15, 2019

As seen in the Plainview – Old Bethpage Herald November 14 – 20, 2018

More than 200 pounds of unused drugs were properly disposed of during this event to help maintain the quality of water for our customers.

As seen in Plainview-Old Bethpage Herald November 7 – 13, 2018

Thank you to all who attended our 90th Anniversary celebration at the Plainview Library on October 3rd. It was a memorable evening as we were joined by many members of the Plainview Old Bethpage community, as well as a number of our local elected officials.

Many historical photos and documentation from the District are currently on display at the library through October 14th. The Plainview Library is located at 999 Old Country Road, Plainview.

Click on the photo below to view gallery from the October 3rd event.


As seen in Plainview-Old Bethpage Herald September 26 – October 2, 2018

As seen in Plainview-Old Bethpage Herald August 8 – 14, 2018

As seen in Plainview-Old Bethpage Herald August 1 – 7, 2018

As seen in Plainview-Old Bethpage Herald June 27 – July 3, 2018

As seen in Plainview-Old Bethpage Herald June 20 – 26, 2018

As seen in Plainview-Old Bethpage Herald May 16 – 22, 2018