Plainview Water District is Prepared for Water Main Breaks Anticipated with Winter Weather

District Staff is Equipped to Quickly Respond and Repair Any Breaks

Plainview, N.Y.—The Plainview Water District (PWD) would like to remind residents that water main breaks occur more often during the winter months, but are a completely normal experience for this time of year. Fortunately, the District has a highly trained staff that is capable of quickly addressing these potentially emergency situations to a degree where nearby residents may not even know a break has occurred.

“Water main breaks are an unfortunate reality in any area that experiences extreme cold, and Long Island certainly qualifies,” said PWD Commissioner Marc Laykind. “Thankfully, the Plainview Water District has an experienced staff who responds to breaks 24 hours a day, seven days a week. We are committed to solving any water-related issue that may arise, to quickly restore residents’ water service.”

As the case with all cold-weather climates, water main breaks are an unfortunate reality as they typically occur when there is movement in the soil surrounding the water pipes or a freeze/thawing condition. Water mains are installed below the frost line; however, when the soil shrinks or swells it places pressure on the pipes causing a break. Though the length of time to repair a leak varies from incident to incident depending on its severity and how quickly the leak can be located, PWD employees are trained to repair all types of breaks efficiently, quickly and safely.

“While the District has systems in place to learn about main breaks shortly after they may occur, there are situations where they are not easily detected,” said PWD Commissioner Andrew Bader. “Anytime someone suspects there may be a water main break, or any other water-related issue in the community, they should never hesitate to contact us and report the situation.”

When water service is restored, residents may notice air in their pipes and the water may be discolored. The discoloration is not harmful, but can stain laundry. If you experience discolored water, let the cold water run from a faucet or tub at the closest area to your incoming service line for a few minutes or until it clears.

“Water main breaks may cause residents to experience a drop in water pressure or discolored water,” said PWD Commission Michael Chad. “Repairing these breaks is one of the most important things our staff does at PWD. Which is why we have dedicated crews to react quickly to each break, to ensure potential interruptions to residents’ water service are as minimal as possible.”

The Plainview Water District asks for residents’ help in reporting potential main breaks. Residents that notice areas of wetness along the curb, bubbling of water in the roadway or unexplainable icy conditions are encouraged to contact the Plainview Water District immediately at 516-931-6469.

If you have questions about preparing your home’s water system for the winter or general inquiries about your water service, please call 516-931-6469 or send an email to Customers of the Plainview Water District are also encouraged to sign up to receive updates by filling out the form at or by following the Plainview Water District on Facebook at